Privacy Policy

Last updated: March 24, 2026

This Privacy Policy explains how CoworkingTown (“we”, “us”, “our”) collects, uses, and protects your personal information when you use our website at coworkingtown.com and related services. By using CoworkingTown, you agree to the practices described in this policy.

1. Information We Collect

Information you provide directly:

• Account information — When you sign in via X (Twitter), we receive your public profile data: name, username, profile picture, and user ID.
• Profile information — Project name, description, stage, tech stack, revenue range, goals, bio, and website you provide when setting up your profile.
• Payment information — When you purchase a waitlist spot, payment is processed by Stripe, our third-party payment provider. We receive your email, name, and purchase confirmation. We do not store credit card numbers.

Information collected automatically:

• Usage data — Pages visited, features used, timestamps, and interaction patterns.
• Device information — Browser type, operating system, screen resolution, and IP address.
• Cookies — We use essential cookies for authentication (session tokens). We do not use third-party tracking cookies.

2. How We Use Your Information

• To provide the service — Matching you with relevant connections using our AI algorithm based on your profile, stage, stack, and goals.
• To process payments — Completing your waitlist purchase and managing your account status.
• To communicate with you — Sending match notifications, product updates, and essential service messages to your email.
• To improve the platform — Analyzing usage patterns to enhance the matching algorithm and user experience.
• To prevent abuse — Detecting and preventing fraud, spam, and violations of our Terms of Service.

3. AI Matching

Our AI matching system uses your profile information (project details, stage, stack, goals, and interests) to calculate compatibility scores with other users. This processing is essential to the core function of the service. Match results are shared only between the two matched users, and only when both parties accept the match.

4. Information Sharing

We do not sell your personal information. We share your data only in the following circumstances:

• With your matches — When a mutual match occurs, your profile information (name, project, stage, goals) and contact details are shared with the other user.
• Payment processors — We share necessary information with Stripe to process payments.
• Legal requirements — We may disclose information if required by law, legal process, or government request.
• Business transfers — In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain your account and profile information for as long as your account is active. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., payment records for tax compliance).

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request deletion of your data.
• Object to or restrict processing of your data.
• Export your data in a portable format.

To exercise any of these rights, contact us at the email address below.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information, including encrypted connections (HTTPS), secure session management, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Services

Our service integrates with the following third-party services:

• X (Twitter) — For authentication. Subject to X's Privacy Policy.
• Stripe — For payment processing. Subject to Stripe's Privacy Policy.

9. International Data Transfers

Your information may be stored and processed in any country where we or our service providers maintain facilities. By using CoworkingTown, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules.

10. Children's Privacy

CoworkingTown is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the “Last updated” date at the top of this page. Your continued use of the service after changes constitutes acceptance of the updated policy.

12. Contact

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at [email protected].